Salesforce Fact #925 | Adding case team to case using apex
How to add predefined case team to a case using apex? We need to use CaseTeamTemplateRecord. Sample code: CaseTeamTemplateRecord rec = new CaseTeamTemplateRecord(); rec.ParentId = '500IS000009iUe7YAE'; // id of the case record rec.TeamTemplateId = '0B46F000000XZoMSAW'; // id of the caseteamtemplate, can be fetched from CaseTeamTemplate object insert rec; Reference: https://developer.salesforce.com/docs/atlas.en-us.208.0.object_reference.meta/object_reference/sforce_api_objects_caseteamtemplaterecord.htm