Salesforce Fact #470 | Entity links & hyperlinks in chatter post
Salesforce supports hyperlinks and entity links, but only hyperlinks are searchable.
An entity link is a user at-mention or a record slash-mention. An easy way to tell if a link is a hyperlink or entity link is to hover over the link in a post. If a hover card pops up with details about the user or record, then it’s an entity link. If there’s no hover card but instead a tooltip with the link url, then it’s a hyperlink.
Help doc reference: help.salesforce.com/s/articleView?id=sf.collab_feed_slashrecord.htm&type=5
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