Salesforce Fact #501 | Implications of deleting predefined case team
In order to delete a predefined case team, its reference needs to be removed first from the assignment rule. Also, once the team is deleted it gets deleted from all existing case records where it was added. Same goes for the individual predefined case team members.
Reference: https://help.salesforce.com/s/articleView?id=sf.caseteam_predefine_team.htm&type=5
Comments
Post a Comment