Salesforce Fact #520 | GroupMember scenarios

The GroupMember object keeps track of all queue and public group assignments. Let's see the scenarios:

1) When a user is added to a public group, a row gets created where the Group Id is the Public group Id and UserOrGroupId is the user Id. The Group type is Regular.

2) When a user is added to a queue, a row gets created where the Group Id is the queue Id and UserOrGroupId is the user Id. The Group type is Queue.

3) When a public group is added to a queue, a row gets created where the Group Id is the queue Id and UserOrGroupId is the public group Id. The Group type is Queue.

Attached is the screenshot.



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