Salesforce Fact #764 | Associate email to Salesforce record directly
Using Email to Salesforce, we can associate the email to a record directly in Salesforce.
For this, we need to specify the recordId in the subject line after the text 'ref: '.
Reference: https://help.salesforce.com/s/articleView?id=sf.email_my_email_2_sfdc_using.htm&type=5
Attached are the screenshots.
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